Terms and Conditions

1. Platform Functionality

Dogmo provides a dashboard for dog groomers to manage bookings and clients, and a mobile app for dog owners to make bookings, manage their dog profiles, and receive notifications.

2. User Registration and Account Types

2.1 Registration

Users must provide their name and email address to create an account. Dog groomers are additionally required to provide their business location and opening times.

2.2 Account Types

Dogmo offers a basic plan for free and a paid plan for dog groomers, which includes unlimited bookings and additional features.

3. Booking Process

Bookings are made by selecting a dog groomer, providing pet details, and choosing an available slot. There are no platform-imposed restrictions on booking times or frequency.

4. Pricing and Payments

Pricing for grooming services is set by individual groomers. Dogmo does not process payments for grooming services.

5. Cancellation and Refund Policy

Cancellation policies are determined by individual groomers. Dog owners can cancel bookings through the Dogmo platform.

6. Liability and Responsibilities

Dogmo does not assume responsibility or liability for any incidents or quality of service related to grooming.

7. Data Privacy and Sharing

Dogmo commits to secure data storage. User data is shared only under specific conditions, such as between dog owners and groomers upon booking confirmation.

8. User Conduct

While Dogmo does not currently set specific conduct guidelines, we encourage all users to interact respectfully and responsibly.

9. Service Availability and Termination Rights

Dogmo strives for high service uptime but reserves the right to modify or terminate services or user access at its discretion.

10. Intellectual Property

Content uploaded to Dogmo is owned by the platform, subject to our intellectual property policies.

11. Changes to Terms and Conditions

Dogmo reserves the right to modify these terms and conditions. Users will be notified of any changes via email.

12. Governing Law and Jurisdiction

These terms are governed by the laws of England and any disputes will be subject to the jurisdiction of English courts.